PEOPLE
Position Title: Windows InfoSec/Systems Administrator - Port Hueneme, California
Vacancy Number: CIVDEF 3
Security Clearance: US Citizen, and successful completion of National Agency Check and Credit Check
Educational Requirements: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field.
Desired Start Date: 1 July 2012
Position Description
• Performs professional level work in computer systems management and administration.
• Plan, design, develop, install, configure, test, de-bug, administer, maintain, upgrade and document computer systems environments (Test, Development, Acceptance and Production) to requirements.
• Position requires research skills, effective communications and ability to collaborate with team members and stakeholders, providing constructive feedback as necessary.
• Must have ability to participate in on-call rotation and provide assistance outside of normal working hours.
• The qualified candidate will install, configure, administer and manage all windows servers infrastructure in the hosting environments.
• Develop and maintain standard operating procedures and associated standardization plans for Windows administration and appropriate use.
• Provide technical support for incident management and problem solving to ensure user satisfaction.
• Perform comprehensive system tests to ensure conformance with hosting requirements and customer specifications.
• Performs performance optimization and recommends tuning.
• Performs Windows systems backups and test restores.
• Perform Windows internal network connectivity and security audits and provide system performance metrics as required.
• Coordinates and performs all required system updates and patching to the Windows systems hosting infrastructure.
• Maintain a secure hosting environment in compliance with FISMA and IA guidelines.
• Comply with all change management policy and procedures.
Specialized Experience
• Window Server Administration, Microsoft OS Certification, CompTIA Security+ Certification.
Required Experience
• 5 years of experience in the management, maintenance, and sustainment of a Microsoft Windows environment and hosted applications.
• At least two years of qualifying experience must have included managing successful large scale, multi-discipline, technology or service oriented projects involving intel servers.
• Strong knowledge of Microsoft Windows (standard and enterprise) operating systems and
• administrative skills in IIS, DNS, AD, and SQL 2005 & 2008.
• Experience in applying information security as outlined by FISMA is a must.
Position Title: VMWare System Administrator, Port Hueneme, California
Vacancy Number: CIVDEF 1
Security Clearance: US Citizen, and successful completion of National Agency Check and Credit Check
Educational Requirements: Equivalent to a Bachelor's degree from an accredited college or
university with major course work in Computer Science, Management Information
Systems, or a closely related field.
Desired Start Date: 1 July 2012
Position Description
• Performs professional level work in computer systems management and administration.
• Plan, design, develop, install, configure, test, de-bug, administer, maintain, upgrade and document computer systems environments (Test, Development, Acceptance and Production) to requirements.
• Position requires research skills, effective communications and ability to collaborate with team members and stakeholders, providing constructive feedback as necessary.
• Must have ability to participate in on-call rotation and provide assistance outside of normal working hours.
• Develop and maintain standard operating procedures and associated standardization plans for virtualized hosting administration and appropriate use.
• Provide technical support for incident management and problem solving to ensure customer satisfaction.
• Perform comprehensive system tests to ensure conformance with hosting requirements and customer specifications. Performs performance optimization and recommends tuning.
• Performs systems backups and test restores.
• Perform internal network connectivity and security audits and provide system performance metrics as required.
• Coordinates and performs all required system updates and patching to the VMWare systems hosting infrastructure.
• Maintain a secure hosting environment in compliance with FISMA and IA guidelines.
• Comply with all change management policy and procedures.
Specialized Experience
• VMWare System Administration, VMWare Certification, CompTIA Security+ Certification.
Required Experience
• Two to five years of experience in the management, maintenance, and sustainment of VMWARE and virtualized server environment and hosted applications.
• At least two years of qualifying experience must have included managing successful large scale, multi-discipline, technology or service oriented projects involving virtual servers.
• Strong knowledge of VMWARE virtualization methodologies and underlying technologies.
• Experience in applying information security as outlined by FISMA is a must.
Position Title: Unix InfoSec/Systems Administrator - Port Hueneme, California
Vacancy Number: CIVDEF 2
Security Clearance: US Citizen, and successful completion of National Agency Check and Credit Check
Educational Requirements: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field.
Desired Start Date: 1 July 2012
Position Description
• Performs professional level work in computer systems management and administration.
• Plan, design, develop, install, configure, test, de-bug, administer, maintain, upgrade and document computer systems environments (Test, Development, Acceptance and Production) to requirements.
• Position requires research skills, effective communications and ability to collaborate with team members and stakeholders, providing constructive feedback as necessary.
• Must have ability to participate in on-call rotation and provide assistance outside of normal working hours.
• Will create, configure, administer and manage the hosting server infrastructure in compliance with NMCI and FISMA security guidance.
• Develop and maintain internal standard operating procedures and associated
• standardization plans for UNIX and LINUX administration.
• Provide technical support for incident management and problem solving to ensure customer satisfaction.
• Perform comprehensive system tests to ensure conformance with hosting requirements and customer specifications.
• Performs performance optimization and recommends tuning.
• Performs UNIX and LINUX systems backups and test restores.
• Perform UNIX and LINUX internal network connectivity and security audits and provide system performance metrics as required.
• Coordinates and performs all required upgrades and system patching to the Unix systems hosting infrastructure.
• Maintain environment in compliance with FISMA and IA guidelines
• Comply with all change management policies and procedures
Specialized Experience
• Oracle/Sun Solaris Administration, Red Hat Linux Administration, Solaris System Administration Certification, Red Hat Certified System Administrator. CompTIA Security+ Certification.
Required Experience
• 5 years of experience in the management, maintenance, and sustainment of a UNIX and LINUX environment and hosted applications.
• At least two years of qualifying experience must have included managing successful
• large scale, multi-discipline, technology or service oriented projects.
• Strong knowledge in administering Oracle/Sun Solaris and/or Red Hat Enterprise Linux
• (RHEL) operating systems and management and administrative skills in network
• and interconnect protocols.
• Information Security, EMC Networker Backup and Recovery, SAN/NAS Storage Administration and DBA experience a plus.
Position Title: Senior Oracle RAC Database Administrator - Port Hueneme, California
Vacancy Number: CIVDEF 5
Security Clearance: US Citizen, and successful completion of National Agency Check and Credit Check
Educational Requirements: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field.
Desired Start Date: 1 July 2012
Position Description
• Technical expert for administration level architecture of Oracle RAC environment and will perform professional level work in database systems management and administration.
• Will plan, design, develop, install, configure, test, de-bug, administer, upgrade, patch, maintain and document Oracle RAC system environments and systems hosting infrastructure (Experimental, Test, Development, Acceptance, Training and Production) to requirements and validate that database environment architecture and processes are sufficient to meet Operation and Service Level Agreements. Develop, optimize and implement SQL scripts, PL/SQL scripts, and UNIX shell scripts to facilitate and automate routine sustainment tasks.
• Develop and implement procedures to provide continuous uptime for database applications.
• Analyze and recommend strategies to consolidate databases based on application functionalities and requirements.
• Provide recommendation of application partitioning based on application functionalities and requirements.
• Provide recommendations on standardizing processes and procedures.
• Perform data refreshes (using standard export/import, Data Pump export/import, or other methodologies) and manage external interfaces to the databases.
• Position requires research skills, effective communications and ability to collaborate with team members and stakeholders, providing constructive feedback as necessary.
• Develop and maintain best practices, policies, procedures and training plans for Oracle RAC administration and appropriate use.
• Provide technical guidance and support for incident management and problem solving to ensure user satisfaction.
• Perform comprehensive program and system tests to ensure conformance with design specifications. Establish database performance metrics; perform tuning, optimization and monitoring of databases.
• Perform backups, recoveries and restores of RAC databases.
• Coordinate and perform all required upgrades and database software patching.
• Must have ability to participate in on-call rotation and provide assistance outside of normal working hours.
• Coordinate and perform all required upgrades and database software patching.
• Maintain environment in compliance with FISMA and SRR guidelines.
• Comply with all change management policy and procedures.
Specialized Experience
• Managing Oracle RAC 10g or greater on Sparc Solaris or Red Hat LINUX platforms. Certifications in Security+ and Oracle Certified Associate (or above).
• Experience and knowledge in Data Guard, and/or Replication is also preferred.
• Demonstrate mastery in at least one of the following areas: Database backup and recovery (including the use of RMAN), Sql/PLSQL tuning and optimization, Data replication and Database security
Required Experience
• 10 years of experience in the management, maintenance, and sustainment of Oracle Enterprise Edition databases.
• At least five years of qualifying experience in managing successful large scale Oracle RAC installations, utilizing ASM, in a production environment.
Position Title: Senior Oracle Database Administrator - Port Hueneme, California
Vacancy Number: CIVDEF 6
Security Clearance: US Citizen, and successful completion of National Agency Check and Credit Check
Educational Requirements: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field.
Desired Start Date: 1 July 2012
Position Description
• Provide database systems management and administration.
• Perform backups, recoveries, and restores of databases.
• Manage external interfaces to the databases.
• Develop, debug, and implement SQL scripts, PL/SQL scripts, and UNIX shell scripts to facilitate and automate database administration tasks.
• Perform data refreshes (using standard import/export, Data Pump export/import, or other methodologies).
• Provide technical guidance and support for incident management and problem solving to ensure user satisfaction.
• Establish database performance metrics and recommend tuning.
• Perform tuning, optimization, and monitoring of databases.
• Coordinate and perform all required upgrades and database software patching.
• Maintain environment in compliance with FISMA and SRR guidelines.
• Comply with all change management policy and procedures.
• Provide recommendation on standardizing processes and procedures.
Specialized Experience
• Certifications in Security+ and Oracle Certified Associate (or above).
• Experience and knowledge in Oracle Real Application Clusters (RAC), Data Guard, and/or Replication is also preferred.
Required Experience
• 7 years of experience in the management, maintenance, and sustainment of an Oracle database environment.
• At least 5 years of qualifying experience must have included hands-on administration of Oracle databases in a production environment.
Position Title: Senior CITRIX Systems Administrator - Port Hueneme, California
Vacancy Number: CIVDEF 4
Security Clearance: US Citizen, and successful completion of National Agency Check and Credit Check
Educational Requirements: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field.
Desired Start Date: 1 July 2012
Position Description
• Performs professional level work in computer systems analysis and design.
• Plan, design, develop, install, configure, test, de-bug, administer, upgrade, maintain and document computer systems environments (Test, Development, Acceptance and Production) to requirements.
• Position requires research skills, effective communications and ability to collaborate with team members and stakeholders, providing constructive feedback as necessary.
• Must have ability to participate in on-call rotation and provide assistance outside of normal
• working hours.
• The qualified candidate will design, create, configure, implement, administer, support and manage Citrix/XenApp Presentation Server, Citrix Secure Gateway, terminal services, thin clients, user profile management (roaming, mandatory and hybrid), and user configuration.
• Develop and maintain policies, procedures and associated training plans for Citrix-Based
• Applications System administration and operational management appropriate use, including
• engineering documents, and operational runbooks.
• Provide technical guidance and support for incident management and problem solving to ensure user satisfaction.
• Ability to utilize sysinternal tools and analyze memory dumps.
• Perform comprehensive program and system tests to ensure conformance with design specifications.
• Performs performance optimization and recommends tuning.
• Performs Citrix backups and tests restore. Perform Citrix network and security audits and briefs management on system metrics.
• Coordinates and performs all required upgrades and system patching to the systems hosting infrastructure.
• Maintain environment in compliance with FISMA and SRR guidelines.
• Comply with all change management policy and procedures.
Specialized Experience
• CITRIX/XenApp Presentation Server Technology, Citrix Secure Gateway, Desktop Delivery Control, Citrix Resource manager and database, Microsoft Windows Server Administration, Microsoft Certified, JAVA/JDK/J2EE.
Required Experience
• 10 years of experience in the management, maintenance, and sustainment of the CITRIX environment, CITRIX products and CITRIX hosted applications.
• At least two years of qualifying experience must have included managing successful large scale, multi-discipline, technology or service oriented projects involving CITRIX.
• Strong knowledge of Microsoft OS, Windows 2003/2008 Server and Infrastructure (AD, CIFS, DNS and GPO).
• Scripting and Fiber Channel and iSCSI SAN and networks a plus.
Position Title: Maximo System Administrator - Port Hueneme, California
Vacancy Number: CIVDEF 8
Security Clearance: US Citizen, and successful completion of National Agency Check and Credit Check
Educational Requirements: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field.
Desired Start Date: 1 July 2012
Position Description
• Performs professional level work in computer systems analysis and design.
• Plan, design, develop, install, configure, test, de-bug, administer, maintain, upgrade and document computer systems in all environments (Test, Development, Acceptance, training and Production), to requirements.
• Position requires research skills, effective communications and ability to collaborate with team members and stakeholders, providing constructive feedback as necessary.
• Must have ability to participate in on-call rotation and provide assistance outside of normal working hours.
• The qualified candidate will manage the Maximo system, configuration modules, workflow development and administration, application configurations.
• Manage source code control.
• Provide status to management.
• Develop and maintain policies, procedures and associated training plans for Maximo System Administration and appropriate use.
• Provide technical guidance and support for incident management and problem solving to ensure user satisfaction.
• Performs comprehensive program and system tests to ensure conformance with design specifications.
• Perform performance optimization and recommend tuning.
• Coordinate and perform all required upgrades and system patching to the systems hosting infrastructure.
• Maintain environment in compliance with FISMA and SRR guidelines.
• Comply with all change management policy and procedures.
Specialized Experience
IBM Maximo suite of products
Required Experience
• 10 years of experience in the management, maintenance, and sustainment of the IBM Maximo product and associated sub components, including IBM Websphere.
• At least two years of qualifying experience must have included managing successful large scale, multi-discipline, technology or service oriented projects involving IBM Maximo.
• Experience in Solaris, Windows and Linux operating systems, basic knowledge of Oracle databases, and general knowledge of enterprise shared storage devices.
Position Title: GIS Applications System Administrator - Port Hueneme, California
Vacancy Number: CIVDEF 7
Security Clearance: US Citizen, and successful completion of National Agency Check and Credit Check
Educational Requirements: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Computer Science, Management Information Systems, or a closely related field.
Desired Start Date: 1 July 2012
Position Description
• Performs professional level work in computer systems analysis and design.
• Plan, design, develop, install, configure, test, de-bug, administer, maintain, upgrade and document computer systems in all environments (Test, Development, Acceptance, training and Production), to requirements.
• Position requires research skills, effective communications and ability to collaborate with team members and stakeholders, providing constructive feedback as necessary.
• Must have ability to participate in on-call rotation and provide assistance outside of normal working hours.
• The qualified candidate will manage the GIS system, including its administration, application configurations, and source code control.
• Provide status to management. Develop and maintain policies, procedures and associated training plans for GIS System Administration and appropriate use.
• Provide technical guidance and support for incident management and problem solving to ensure user satisfaction.
• Perform comprehensive program and system tests to ensure conformance with design specifications.
• Perform performance optimization and recommend tuning.
• Coordinate and perform all required upgrades and system patching to the systems hosting infrastructure.
• Maintain environment in compliance with FISMA and SRR guidelines.
• Comply with all change management policy and procedures
Specialized Experience
ESRI ArcGIS and associated suite of software, ArcSDE, GeoSpatial data management (Imagery, Raster, Vector); Certifications in Security+ and associated ESRI certification program.
Required Experience
• 10 years of experience in the management, maintenance, and sustainment of the ESRI GIS suite of products and associated sub components including ArcSDE.
• Experience in managing a successful large scale, multi-discipline, technology or service oriented projects involving ESRI GIS software suite, configuring and securing MS IIS web servers, Solaris, Windows and Linux operating systems.
• Basic knowledge of Oracle databases, enterprise shared storage devices and publishing applications in a CITRIX environment a plus.
Position Title: Senior Project Manager – Technical Operations *New*
Vacancy Number: ITLLC1000
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: Must have a minimum of a Bachelor's degree in Business Administration, Computer Science, Computer Information Systems, Information Technology, Information Systems and Operations Management or similar from an accredited institution. Master's Degree is preferred but not required. Must possess a current PMI Certification or equivalent experience.
Desired Start Date: April 1, 2012
Position Description
• Provides direct support and counsel to the customer and other components, as required, in matters pertaining to the selection, management, and use of information technology for the local area network (LAN) and wide area network (WAN).
• Provides expert advice on the planning, procuring and use of capital assets to achieve the maximum return on investment for the organization.
• Serves as principal contractor interface with the COTR and designated Federal technical managers to ensure that Government requirements are interpreted correctly, appropriate skills are applied to each task, and quality of products is maintained.
• Required to execute and manage approved projects from inception through deployment, while monitoring complex work flows and aggressive deadlines.
• Manages project scope, deliverables, and schedule on day-to-day operational basis.
• Manages the work of all contractors and subcontractor staff assigned to the task orders such that activities and deliverables are completed on time and to the satisfaction of customer.
• Directly oversees and participates in activities requiring senior technical and management skills, as appropriate.
• Holds regular status meetings with teams.
• Participates in IT technical project development meetings and provides input on possible solutions, pitfalls, and issues regarding initiatives to Federal management.
• Prepares and presents progress reports for senior federal management and stakeholders.
• Ensures project documents are complete, current, delivered on schedule, and archived appropriately.
• Works with Federal managers to develop project implementation plans
• Assists IT professionals in identifying problems at the root of a variety of technical issues. Works closely with technical teams to assess proposed projects, including prioritization and resource allocation of new projects.
• Communicates effectively with colleagues to identify project needs, updates, and changes; evaluates alternative solutions.
• Communicates difficult/sensitive information tactfully.
Position Description Cont'.
• Integrates project plans into program portfolios.
• Produces project scope documents and detailed functional specifications.
• Performs complex data analysis and data mapping.
• Defines test strategies, plans, and scripts.
• Participates in disaster recovery planning, testing and response.
• Identifies and selects contractor staff with approval from the CO.
• Prepares and submits all required reports to the COTR.
• Maintains and submits accounting data, including hours expended by individual and labor category by task as well as funds utilized for current periods and cumulatively by task and project.
• Leads all elements of the project lifecycle for multiple concurrent projects. Applies project methodology (such as, scoping, planning, designing, building, deploying, closing out project) using critical thinking and leadership skills. Provides recommendations for project design based on customer's short/long-term IT strategy and assists with driving new and innovative solutions.
• Participates in and assists with the Capital Planning and Investment Control (CPIC) for the customer general support system.
• Assists with the preparation of quarterly CPIC essential documents and work breakdown structures.
• Provides leadership guidance for the Enterprise Architecture (EA) to assist customer in maximizing the effectiveness of business processes and information technology investments.
• Works closely with the EA group to set and adhere to technical standards to be used when implementing and designing solutions.
• Researches and maintains knowledge in emerging technologies that may impact customer's IT challenges.
• Provides leadership and advice to staff for contingency and disaster recovery planning as well as Continuity of Operations Planning.
• Provides recommendations for the design and implementation or enhancement of an off-site location for disaster recovery of mission critical information systems.
• Provides input into security documents, assessments, and plans. Assists with the implementation of firewalls, virtual private networks (VPNs), data/application backup solutions, and remote access technologies.
• Manages the Help Desk and recommends actions for improved customer services and response time.
• Communicates practical and affordable infrastructure requirements for consideration.
Required Technical Skills
• Possesses demonstrated substantial practical knowledge of the management of IT services personnel of the types identified in the SOW and labor categories of this contract.
• Possesses Strong leadership and teaming capability as well as project management and analytical skills.
• Has a recent background of serving as a Project Manager for a minimum of seven (7) years on at least three (3) separate projects that included at least 10 or more project team members.
• The SPM shall demonstrate experience serving in a capacity with access to two or more of the Systems Development Life Cycle Management (SDLCM) phases: Concept; Planning; Design; Develop/Test; Training; Operations & Maintenance (O&M); and Disposition or a similar development life cycle phases system.
• Has solid experience applying earned value management practices and the ability to utilize outputs to maintain performance within triple-constraints (cost, schedule, quality). The SPM shall report to the COTR.
• Has intermediate level skills in Microsoft Suite (Word, Excel, and PowerPoint, Visio), and Expert level experience with MS Project.
• Intermediate level skills in Microsoft SharePoint.
• Solutions Focus: Strong analytical and problem solving abilities.
• Business Process: Effectively applies ETA-OIST policies and procedures, and PMBOK project methodologies.
• Collaboration: Motivates teams to work together in the most efficient manner
• Compliance: Works in accordance with and helps to enforce ETA-OIST standard policies and procedures.
• Knowledge Management: Builds a knowledge base by projects and work-streams.
• Knowledge Transfer: Keeps track of lessons learned and shares those lessons with team members.
• Relationship Management: Consistently acknowledges and appreciates each team member's contributions.
• End-user Documentation: Experience producing end-user and technical support materials.
• Solid interpersonal and communications skills, and experience preparing and delivering presentations to senior management.
• Excellent verbal and written skills.
Required Experience
• Seven (7)+ years experience managing multiple complex projects end-to-end, and successful completion of projects.
• Three (3)+ years of recent continuous experience managing a contract in the federal sector.
• Documented experience in managing large projects in a matrix organization.
• Technical expertise in networking such that professional day-to-day coordination and supervision can be performed.
• Experience managing contracts, recruitment, hiring, development, and supervision of employees.
• Experience managing contracts where the contract is composed of at least two separate and concurrent tasks. Contract management must include planning, budgeting, staffing, and control of each task assignment.
• Experience implementing automation projects which includes work plan development and day-to-day oversight of plan implementation.
Position Title: Data Center Manager
Vacancy Number: ITLLC1001
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: Bachelor degree in computer science, management information systems or closely related field OR completion of approved two-year community college/vocational/technical school degree/certificate in management, computer programming, networking, information technology, computer operation or equivalent college course work in related areas or equivalent specialized trade field.
Desired Start Date: April 1, 2012
Position Description
• Provides ongoing technical and leadership expertise in supporting the Data Centers' growth and scalability requirements.
• Provides high-level vendor management and vendor selection direction for Networks Data Centers' power and capacity planning, equipment inventory, emergency response, stack & rack services, equipment end of life cycle (EOL) process, standard operating procedure documentation, and physical security management.
• Ensures the integrity of Data Center resources, including power supply, air conditioning, equipment, and backup supplies.
• Controls all equipment and supplies stored in the Data Center.
• Ensures that documentation is available for all equipment.
• Assigns equipment locations and space in the Data Center.
• Oversees the physical security of the Data Center.
• Participates in Data Center emergency responses.
• Investigates physical security violations and other security incidents for the Information System Security Officer.
• Recommends safeguards, services, and access-control measures for the Data Center.
• Manages video conference equipment and sessions for national and regional locations.
• Schedules, coordinates and records periodic inspection and/or tests of systems including air conditioning (HVAC), fire alarm, and uninterrupted power supply units.
• Assists with Help Desk complex service calls for technical issues.
Required Technical Skills
• Thorough knowledge of and demonstrated experience with HVAC and power requirements for high availability Data Centers.
• Knowledge of TCP/IP and able to troubleshooting network problems with LAN connectivity.
• Demonstrated experience utilizing APC InfraStruXure Management System
• Training and experience managing and administering Cisco/Tandberg video conferencing system.
• Excellent conceptual, analytical and problem solving skills.
• Excellent communication skills (verbal & written), as well as solid presentation skills.
Required Experience
• 6 years of experience in IT Management in direct support of a Data Center.
• Broad background in Data Center operations, knowledge of HVAC and power management for lights out operations.
• Experience with IP based video conferencing solutions.
Position Title: Senior Communication Engineer
Vacancy Number: ITLLC1002
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: Master or bachelor's degree in a related area and 10 or more years of experience in the field, in related areas
Desired Start Date: April 1, 2012
Position Description
• Serves as the lead technical expert on network infrastructure support and maintenance activities across 6 regional offices, 3 satellite offices and a Disaster Recovery site.
• Provides both strategic and tactical infrastructure planning for customer.
• Manages customer's multi-vendor networking devices and technologies, including routers, switches, and firewalls, application content switches from Cisco, F5 and Juniper.
• Configures and maintains circuit provisioning operations, Virtual LANs, Virtual Private Network and various internetworking protocols that include but are not limited to: Ethernet, STP, OSPF, BGP, IGP, MPLS, and IP4 and IPv6.
• Designs and supports customer's WAN connectivity as a chief architect. Investigate and deploy solutions for network performance optimization.
• Reports on evaluations of advanced communication equipment, network software, telecommunication services, operating systems, video conferencing, remote access systems and protocols.
• Designs, implements, tests, and maintains customer's IT infrastructure Disaster Recovery operations.
• Develops network infrastructure Disaster Recovery procedures and policies.
• Designs, implements and maintains failover of WAN and LAN network infrastructure for Disaster Recovery.
• Investigates and establishes access control and proactive network security management solutions and policies.
• Provides tier-3 level troubleshooting support.
• Monitors network and web traffic for capacity management.
• Manages design and implementation of customer's transition to MTIPS.
• Plans and implements migration from IPv4 to IPv6 as per DOL and OMB mandate.
• Plans and implements data communications components of customer's migration to a consolidated data center (FDCCI).
• Provides consistent review periodically on audit trails and system logs.
• Provides expert recommendations regarding network infrastructure enhancements.
• Participates in design, testing, and deployment of network infrastructure projects.
• Assists in troubleshooting performance issues with Cisco/Tanberg video conferencing facilities for customer.
• Installs and debugs advanced communication equipment and telecommunication services.
• Participates in the evaluation of network software, operating systems, video conferencing, remote access systems and protocols.
• Troubleshoots network problems and outages.
• Participates in the development of customer's WAN connectivity.
• Participates in the investigation and establishment of access-security methods and policies to prevent unauthorized access.
• Assist with Office of Inspector General audits and department data calls.
• Refines the network access configuration for hardware devices and components.
• Leads the investigation and establishment of solutions for reducing network bandwidth utilization and contention.
• Leads the development, implementation, testing, and maintenance of a WAN disaster recovery plan.
• Reviews system logs for audit purposes and report suspicious activity to Federal management.
• Configures hardware devices and components for network access.
Required Technical Skills
• Cisco Certified Internetwork Expert (CCIE) is required.
• Certified Information System Security Professional (CISSP) is required.
• Demonstrated experience managing video traffic using QoS.
• Demonstrated hand-on experience managing network security, including perimeter and DMZ's, for large, complex organizations.
• Strong collaborative customer service skills.
• Excellent troubleshooting and problem resolution skills.
• Self-starter and able to complete tasks with minimal instructions and supervision.
• Experience in serving as a subject matter expert, liaison, or coordinator in support of operations and project support across functional areas.
• Expert knowledge deploying, managing and maintaining IPv6 networks
• Experience with dual stack implementation – coexistence of IPv4 & IPv6
• Excellent verbal and written skills.
• Solid hands-on experience on the following areas:
• Cisco/Tangberg video conferencing and manage Video traffic using QoS.
• Cisco network devices: routers, switches, firewalls, VPN concentrators, IDS appliances, content switches.
• Implement and maintain Disaster Recovery network infrastructure across multiple sites.
Required Experience
• 10+ years of experience in managing high-end routing protocols, secure remote access, diverse network security solutions (Firewalls, Intrusion Detection System, Intrusion Prevention System, and Web Filtering etc.) and various WAN technologies including ATM, Frame Relay, MPLS, and VBNS.
• Experience supporting TCP/IP protocols and multi-protocol routers.
• Familiarity with customer's IT infrastructure environment and management policies.
• Direct experience of DOLNET is preferred.
• Solid hands-on experience on the following areas:
• Cisco network devices: routers, switches, firewalls, VPN concentrators, IDS appliances, content switches.
• Juniper routers.
• Design, implement and maintain Disaster Recovery network infrastructure across multiple sites.
• Design and implement redundancy and traffic engineering using OSPF for IGP and BGP.
Position Title: Expert LAN Administrator
Vacancy Number: ITLLC1003
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: At a minimum, bachelor's degree in a related field, such as computer science, or 4 or more years of experience in the field, in related areas.
Desired Start Date: April 1, 2012
Position Description
• Manages user accounts and shared accounts.
• Establishes, installs, tests, and maintains workstation configurations and software. Troubleshoots workstation problems.
• Assists in managing the electronic mail system.
• Installs, configures, and manages office automation and vendor-supplied software.
• Responsible for backing up all pre-production operating environments, and ensuring data integrity.
• Prepares, inspects, and sends/receives backup tapes to/from the off-site storage and disaster recovery facilities.
• Administers monitors, manages, secures, and optimizes the virtualized server infrastructure.
• Assists in managing network storage devices.
• Participates and coordinates server and system deployments.
• Performs routine restoration testing to ensuring tape quality and data integrity is being maintained.
• Maintains accurate documentation of the backup solution, backup jobs, data locations, and logs of all backup tapes stored at different locations.
• Manages network resources, including printers, servers, PCs, switches, etc.
• Provides end-user support. Perform system backups, restorations, system shutdowns, and other routine maintenance tasks.
• Participates in software and hardware migrations.
• Assists with Help Desk complex service calls for technical issues.
• Reviews system logs for the LAN for audit purposes and report suspicious activity to Federal management.
• Demonstrated experience in supporting LANs, Ethernet connectivity, client workstation configurations and electronic mail systems.
• Demonstrated experience in configuring administering Veritas Netbackup/Adic & SpectraLogic Tape Drives.
• Advanced experience deploying, administering and managing Windows Professional/Enterprise operating system for large distributed computer networks (1700+ PCs).
• Advanced knowledge and understanding of issues inherent to Dell hardware including, but not limited to, model and feature set selection, imaging and deployment, upgrades and enhancements, remote administration tools.
• In-depth knowledge of HP server hardware and supporting components.
• Advanced knowledge and understanding of issues inherent to Microsoft desktop application software including, but not limited to, licensing and compliance per defined security policies.
• A thorough knowledge and experience in implementing and managing a computer environment following the Federal Desktop Core Configuration (FDCC) and knowledge of the United States Government Configuration Baseline (USGCB).
• Solid experience and knowledge of Windows XP and later operating systems, TCP/IP network, Active Directory Group Policies.
• Hands on experience performing enterprise level system backups and restorations.
• Knowledge of Pointsec media and full disk encryption products.
• Knowledge of Microsoft Windows XP/7 and Office 20xx applications.
• Certification in relevant networking technology.
• A thorough knowledge of server virtualization.
• Excellent verbal and written skills.
Required Experience
• Microsoft Server 20xx, MS Exchange 20xx, Active Directory
• One or more of the following operating environments: Windows 2003; UNIX.
• One or more of the following programming languages: `C`; Visual Basic; Scripting.
• Configuring Windows XP/7 workstations in a networked environment.
• Microsoft Office 20xx and Outlook 20xx.
Position Title: Expert Network Engineer
Vacancy Number: ITLLC1004
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: Bachelor's degree in a related subject or 5+ years of equivalent experience.
Desired Start Date: April 1, 2012
Position Description
• Serves as the lead specialist on LAN issues and provides team coordination.
• Provides direction and high level technical assistance to other LAN managers.
• Configures network hardware and software resources, such as servers, printers, electronic mail systems, remote access system, etc. and provides protocol and connectivity support to developers of web-enabled applications.
• Assists with Help Desk complex service calls for technical issues.
• Develops, monitors, and maintains utilities and procedures to perform periodic maintenance, backups, shutdowns, recoveries, and diagnostics.
• Evaluates, recommends, and installs software and hardware to facilitate and monitor network throughput and control load balancing.
• Plans and participates in software and hardware migrations and lead field migration teams.
• Administers, monitors, manages, secures, and optimizes the various Storage Area Networks and virtualized server infrastructure.
• Participates and coordinates server and system deployments.
• Develops procedures for automating installation of network software via the network.
• Assists in the administration of Citrix and RSA SecurID remote access infrastructure components.
• Monitors appropriate security levels of network components.
• Establishes, tests, and maintains LAN disaster recovery plans.
• Establishes, tests, and maintains certifications/tests for the LAN.
• Reviews system logs of the LAN for audit purposes and report suspicious activity to Federal management.
Required Technical Skills
• Certification in Microsoft Certified Systems Engineer and Professional in Windows 2000/2003.
• Demonstrated experience supporting LANs, Ethernet connectivity, remote network access technologies ,client workstation configurations and tape backup solutions
• Demonstrated experience supporting and diagnosing TCP/IP protocols and supporting Citrix/ZenApp Server and Cisco VPN remote access technologies and services.
• Solid experience and knowledge of Windows XP and later operating systems, TCP/IP network, Active Directory Group Policies.
• Experience supporting RSA SecurID Appliances and RSA SecurID Authentication tokens.
• Experience supporting Blackberry Enterprise Server and Blackberry devices
• Training and hands-on experience deploying and administering VMWare virtualized systems.
• In-depth knowledge of HP server hardware and supporting components.
• Advanced experience deploying, administering and managing Windows Professional/Enterprise operating system for large distributed computer networks (1700+ PCs.)
• Advanced knowledge and understanding of issues inherent to Dell hardware including, but not limited to, model and feature set selection, imaging and deployment, upgrades and enhancements, remote administration tools.
• Advanced knowledge and understanding of issues inherent to Microsoft desktop application software including, but not limited to, licensing and compliance per defined security policies.
• A thorough knowledge and experience in implementing and managing a computer environment following the Federal Desktop Core Configuration (FDCC) and knowledge of the United States Government Configuration Baseline (USGCB).
• Hands on experience implementing and troubleshooting Pointsec media and full disk encryption products.
• Experience deploying security patches.
• Certification in relevant networking technology.
• Excellent verbal and written skills.
Required Experience
• Microsoft Server 2003, MS Exchange 2003, Active directory
• Knowledgeable of the following operating environments: Windows 20xx Server Standard & Enterprise.
• Knowledgeable of the following programming languages: Visual Basic; Scripting.
• VMWare physical to virtual deployments
• Knowledge of Microsoft Office Professional 20xx Suites
• Configuring Windows XP and Windows 7 workstations in a networked environment.
Position Title: IT Training Specialist
Vacancy Number: ITLLC1005
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: At a minimum, associate's degree in a related area and 10 years of experience in the field or in a related area.
Desired Start Date: April 1, 2012
Position Description
• Develops and revises courses for the agency.
• Designs and delivers training courses in IT including desktop applications, customized applications, and commercial off-the-shelf software.
• Prepares instructor and student materials, handouts, manuals and practical learning/re-enforcement exercises.
• Conducts formal classroom training.
• Conducts workshops, seminars, and symposia that are relevant to the IT needs of the organization.
• Prepares the learning environment and resources, including setting up IT equipment (as necessary) to carryout training.
• Creates self-learning packages.
• Assesses various types of new technologies to enhance various learning styles (visual, audio).
• Develops multi-media capabilities to support training requirements.
• Develops, implements, and maintains IT training curricula for software and hardware products in use by the organization.
• Performs training needs analyses and provides recommendations to Federal management.
• Evaluates the effectiveness of the training and course outcomes utilizing surveys or other tools.
• Keeps up-to-date knowledge of relevant systems, software and online training technology.
• Assists with Help Desk complex service calls for technical issues.
Required Technical Skills
• Extensive understanding of the Windows Office environment.
• Experience developing and presenting technology training packages.
• Excellent presentation, verbal and written, interpersonal skills; and able to communicate effectively with customers and training participants.
• Ability to work well with all levels of the government, from senior management, mid-level managers to the end-user.
• Capable of managing multiple tasks timely in high pressured environments.
Required Experience
• 10 years of experience in the field or in a related area.
Position Title: Personal Computer Specialist
Vacancy Number: ITLLC1006
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: Associates degree, diploma, or course work in computer science or related field.
Desired Start Date: April 1, 2012
Position Description
• Troubleshoots PC and network problems.
• Installs new equipment.
• Performs on-site analysis, diagnosis, and resolution of complex PC problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.
• Installs, configures, tests, maintains, monitors, and troubleshoots end-users PCs and related hardware and software.
• Provides advice on network communication connectivity, diagnostic service, and maintain data.
• Updates hardware inventory for laptops, PCs, printers, and peripherals, etc.
• Maintains accurate records of the distribution of hardware and software inventory. To include, but not limited to, make/model, serial number, assigned to, building location, room number, asset tag/bar code, inventory status, etc.
• Performs sanitization on all computing devices and equipment prior to release to others for use or surplus, as well as maintain accurate records of this action.
• Assists in presenting records for the audit of sanitization of computing devices.
Required Technical Skills
• Demonstration of hands-on experience installing and maintaining Windows-based microcomputers
• Excellent verbal and written skills and able to communicate effectively with customers.
Required Experience
• Course work in computer science or related field.
Position Title: Senior Cold Fusion Administrator
Vacancy Number: ITLLC1007
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: Associates degree, diploma, or course work in computer science or related field.
Desired Start Date: April 1, 2012
Position Description
• Troubleshoots PC and network problems.
• Installs new equipment.
• Performs on-site analysis, diagnosis, and resolution of complex PC problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.
• Installs, configures, tests, maintains, monitors, and troubleshoots end-users PCs and related hardware and software.
• Provides advice on network communication connectivity, diagnostic service, and maintain data.
• Updates hardware inventory for laptops, PCs, printers, and peripherals, etc.
• Maintains accurate records of the distribution of hardware and software inventory. To include, but not limited to, make/model, serial number, assigned to, building location, room number, asset tag/bar code, inventory status, etc.
• Performs sanitization on all computing devices and equipment prior to release to others for use or surplus, as well as maintain accurate records of this action.
• Assists in presenting records for the audit of sanitization of computing devices.
Required Technical Skills
• Demonstration of hands-on experience installing and maintaining Windows-based microcomputers
• Excellent verbal and written skills and able to communicate effectively with customers.
Required Experience
• Course work in computer science or related field.
Position Title: Senior Network Engineer
Vacancy Number: ITLLC108
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: Bachelor's degree in computer science, management information systems, or closely related field of study or 5+ years of equivalent experience.
Desired Start Date: April 1, 2012
Position Description
• Manages every infrastructure component in ETA's LAN, including Microsoft Active Directory, Microsoft Exchange Email system, network storage systems, network data backup applications, etc.
• Manages Blackberry Enterprise Server and MS SQL Server databases.
• Leads the design, planning, implementation and maintenance of enterprise messaging solutions.
• Performs system patching and upgrade, troubleshooting and performance tuning, system monitoring, data backup and restoration.
• Manages Microsoft Exchange Email system in High Availability Cluster configurations.
• Provides expert level support on system design, backup, migration, data recovery, system troubleshooting.
• Supports 2000+ enterprise users.
• Manages email archiving operations using Symantec Enterprise Vault solutions.
• Leads the implementation and maintenance on the disaster recovery operations for Blackberry and Email applications.
• Serves as the architect, manage, and document the ETA IT infrastructures Disaster Recovery operations.
• Maintains and administers ETA's Windows 20xx Servers including High Availability Clustered Servers, blade server technology, server imaging and ghosting, and standardized builds, such as applications including replication topology, DNS, DHCP and group policy administration.
• Administers Citrix and RSA SecurID remote access infrastructure.
• Administers, monitors, manages, secures, and optimizes the various Storage Area Networks.
• Performs Active Directory system backups and troubleshooting.
• Supports IT security management team to meet information security compliance requirements and mandates.
• Researches and investigates security issues, tools and solutions to mitigate information security risks.
• Performs proactive system monitoring, system hardening, access control implementation, patching and upgrade, log review and system documentation to ensure security compliance in ETA's network.
• Reviews system and network logs for audit purposes and report suspicious activity to Federal management.
• Assists with Help Desk complex service calls for technical issues.
Required Technical Skills
• Manages every infrastructure component in ETA's LAN, including Microsoft Active Directory, Microsoft Exchange Email system, network storage systems, network data backup applications, etc.
• Manages Blackberry Enterprise Server and MS SQL Server databases.
• Leads the design, planning, implementation and maintenance of enterprise messaging solutions.
• Performs system patching and upgrade, troubleshooting and performance tuning, system monitoring, data backup and restoration.
• Manages Microsoft Exchange Email system in High Availability Cluster configurations.
• Provides expert level support on system design, backup, migration, data recovery, system troubleshooting.
• Supports 2000+ enterprise users.
• Manages email archiving operations using Symantec Enterprise Vault solutions.
• Leads the implementation and maintenance on the disaster recovery operations for Blackberry and Email applications.
• Serves as the architect, manage, and document the ETA IT infrastructures Disaster Recovery operations.
• Maintains and administers ETA's Windows 20xx Servers including High Availability Clustered Servers, blade server technology, server imaging and ghosting, and standardized builds, such as applications including replication topology, DNS, DHCP and group policy administration.
• Administers Citrix and RSA SecurID remote access infrastructure.
• Administers, monitors, manages, secures, and optimizes the various Storage Area Networks.
• Performs Active Directory system backups and troubleshooting.
• Supports IT security management team to meet information security compliance requirements and mandates.
• Researches and investigates security issues, tools and solutions to mitigate information security risks.
• Performs proactive system monitoring, system hardening, access control implementation, patching and upgrade, log review and system documentation to ensure security compliance in ETA's network.
• Reviews system and network logs for audit purposes and report suspicious activity to Federal management.
• Assists with Help Desk complex service calls for technical issues. Possesses Strong leadership and teaming capability as well as project management and analytical skills.
Required Experience
• 10+ years experience supporting large network operations over 1000 users.
• 8+ years experience in the Microsoft suite of enterprise infrastructure technologies, including Windows 20xx Server, Active Directory, File Server, network monitoring and remote management technologies.
• Familiarity with ETA's IT infrastructure environment and management policies. Direct experience or knowledge is preferred.
• 5+ years experience in managing enterprise network storage systems (particularly NetApp systems) and storage switches (Brocade and McData) using both Storage Area Network (SAN) and Network Attached Storage (NAS) technologies.
• 5+ years experience supporting Microsoft Exchange email applications.
• 2+ years experience administrating, configuring and installing RSA SecurID tokens and appliance.
• 5+ years experience in designing, deploying and managing high availability server clustering technologies.
• 4+ years experience in managing Blackberry Enterprise Server and Blackberry wireless messaging applications.
Position Title: Senior Personal Computer Specialist
Vacancy Number: ITLLC109
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: Bachelor's degree in computer science or related area, or course work and 5 years of experience in the field.
Desired Start Date: April 1, 2012
Position Description
• Performs as lead specialist on Help Desk activities.
• Manages and oversees the sanitization of hardware and equipment.
• Troubleshoots technical problems.
• Performs on-site analysis, diagnosis, and resolution of complex PC problems for end-users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.
• Installs, configures, tests, maintains, monitors, and troubleshoots end-users PCs and related hardware and software.
• Installs new equipment.
• Provides advice on network communication connectivity and diagnostic service.
• Updates hardware inventory for laptops, PCs, printers, and peripherals, etc.
• Maintains accurate records of the distribution of hardware inventory, to include, but not limited to, make/model, serial number, assigned to, building location, room number, asset tag/bar code, inventory status, etc.
• Maintains data and provides support for remote LAN access.
• Performs cable installation for LAN telephone lines to ETA's office space.
• Serves as the technical lead for configuring, installing and troubleshooting desktop computers and scanners.
• Configures, installs and troubleshoots network printers.
• Addresses complex security issues for IT systems.
• Services and upgrades PC equipment and peripherals.
Required Technical Skills
• Advanced knowledge and understanding of issues inherent to Dell hardware including, but not limited to, model and feature set selection, imaging and deployment, upgrades and enhancements, remote administration tools.
• Advanced knowledge and understanding of issues inherent to Microsoft desktop application software including, but not limited to, licensing and compliance per defined security policies.
• Demonstrated experience in installing and maintaining Windows-based microcomputers.
• Ability to communicate with customers.
• Demonstrated experience in supporting remote user LAN access.
• Excellent verbal and written skills.
Required Experience
• 5 years of experience in the field.
Position Title: Senior Database Administrator
Vacancy Number: ITLLC1010
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements: Bachelor's Degree or equivalent work experience (Computer Science or related field, provide official college transcripts as needed.)
Desired Start Date: April 1, 2012
Position Description
• Acts as team lead as appropriate on technical projects.
• Structures, implements, maintains, documents, and controls the overall production database and Oracle e-Business system activity in a multi-location environment.
• Works closely with all functional groups to assure a smooth implementation and to insure compliance with all corporate adopted system standards and directions.
• Leads performance monitoring and fine tune systems for optimal performance and proactively plan and manage all aspects of Oracle database.
• Plans and implements the backup and recovery procedures for the Oracle applications systems.
• Plans and implements timely upgrade to the Oracle applications system.
• Evaluates the merits/benefits of available system upgrades and enhancements and makes recommendations to management.
• Performs all production patching, maintenance and support activity.
• Assists in the technical evaluation of additional/new financial modules/applications.
• Creates and maintains all databases required for development, testing, and production usage.
• Performs the capacity planning required to create and maintain the databases.
• The DBA works closely with system administration staff because computers often have applications or tools on them in addition to the Oracle databases.
• Performs ongoing tuning of the database instances. Installs new versions of the Oracle relational database management system and its tools and any other tools that access the Oracle database.
• Plans and implements backup and recovery of the Oracle database.
• Controls migrations of programs, database changes, reference data changes and menu changes throughout the development life cycle.
• Implements and enforces security for all of the Oracle databases.
• Performs database re-organizations as required to assist performance and ensure maximum uptime of the database.
• Evaluates releases of Oracle and its tools, and third party products to ensure that the site is running the products that are most appropriate.
• In the planning stages, works with application developers and system administrators, to ensure that any new product usage or release upgrade takes place with minimal impact.
• Enforces and maintains database constraints to ensure integrity of the database.
• Administers all database objects, including tables, clusters, indexes, views, sequences, packages and procedures.
• Assists with impact analysis of any changes made to the database objects.
• Troubleshoots problems regarding the databases, applications and development tools.
• Manages sharing of the resources amongst applications.
• Reviews database system logs for audit purposes and report suspicious activity to Federal management.
Required Technical Skills
• Ability to understand and write UNIX Shell scripting.
• Good working knowledge of Best Practices.
• Good working knowledge of MS Project or other Project Management Software.
• Ability to design, implement, maintain and control a systems administration functions in a nationwide, multi-location environment.
• Understanding of and an ability to implement, internal system standards, procedures and services.
• Provable ability to perform both Oracle and also operating system performance monitoring and the necessary adjustments.
• Ability to provide a strategic database direction for the organization.
• Excellent knowledge of Oracle backup and recovery scenarios.
• Documented knowledge of implementing Oracle RAC with Solaris Sun Clustering and Solaris Containers.
• Certification in relevant technology:
• Oracle Database Administrator Certification (Certified Associate, Professional or Master)
• SUN Cluster and Oracle RAC.
• Solaris Containers and Virtualization
• Solaris 10 System Administration Certification (SCSA)
• Bachelor's Degree or equivalent work experience (Computer Science or related field, provide official college transcripts as needed.)
• Knowledge of Solaris/Unix.
• Experience with Oracle 9.x/10.x/11.x, Oracle Internet Application Server and Oracle e-Business suite version 11.5 or higher required.
• Proven experience in working within an ITIL environment.
• Excellent verbal and written skills.
Required Experience
• Minimum 7 years of solid experience as a hands-on Oracle DBA in a Solaris Environment (performance tuning, security, documentation, etc.).
• Five years' experience with RMAN Backups/Restores.
• Three years Database Warehouse experience (preferred to include partitioning, star transformations, and materialized views).
• Five years' experience with PL*SQL programming.
• Five years' experience and knowledge of physical database design.
• Five years of experience with implementation, configuration, documentation and design of Oracle RAC systems.
• Five years of experience working within a configured environment which follows ITIL, CMM or other best of breed methodologies.
• Oracle RAC, Oracle Grid and Oracle Portal management experience a plus.
Position Title: Support Technician
Vacancy Number: ITLLC1012
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements:
Desired Start Date: April 1, 2012
Position Description
• Maintains a variety of system documentation and Help Desk forms. Prepares presentations.
• Operates Help Desk Call Center.
• Manages and tracks enterprise software license agreements and service maintenance contracts.
• Distributes equipment, hardware, toner cartridges, or supplies to end-users.
• Schedules meetings, conferences, and sets up facilities.
• Provides input into the Asset Management System for software inventory.
• Maintains accurate records of the distribution of software inventory, to include, but not limited to, make/model, serial number, assigned to, building location, room number, asset tag/bar code, inventory status, etc. in a folder.
• Obtains hardware and software quotes for IT products and services.
• Obtains and retrieves essential information for audits.
• Maintains and ensures Network Access Request Forms (NARFs) are completely filled out. Resolves issues with incomplete NARFs.
• Assists with Office of Inspector General data calls and requests for items for audits.
• Oversees training of new hires prior to providing access to the ETA network.
• Ensures rules of behavior and non-disclosure agreements are obtained from the general support system end-users and maintained in the official files.
• Prepares reports for Help Desk statistics.
• Reviews and provides constructive comments on technical documents.
Required Technical Skills
• Demonstration of experience in resolving technical issues with Microsoft Office software (Word, Excel, Power Point, Internet Explorer, Outlook, and MS Project).
• Demonstration of experience or certificate in CA Service Desk.
• Excellent verbal and written skills.
Required Experience
• 3 years of hands on experience in resolving technical issues with Microsoft Office software products.
Position Title: Senior UNIX Systems Administrator
Vacancy Number: ITLLC1013
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements:Bachelor's degree or course work in computer science or related field (provide official college transcripts for verification)
Desired Start Date: April 1, 2012
Position Description
Infinity Technology has an exciting opportunity for a System Administrator III in Hanover, MD. This position requires a TS/SCI with Polygraph Requirements for this position include:
Requirements for this position include:- Asssiting security personnel with hardening servers
- Applying system updates
- Installing applications and/or patches as needed
- Managing file/directory permission
- Modifying system files
- Identifying false security findings and /or finding that should be waived
- Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance.
- Oversees appropriate level software installations and upgrades and related software packages.
- Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes.
- Supports the design and configuration of complex system landscapes.
- Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies.
- Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance.
- Oversees and applies appropriate support packages/patches to maintain system integrity.
- Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation.
- Interacts with client management to answer questions, problems and requests regarding complex system issues.
- Provides leadership and work guidance to less experienced personnel.
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in computer science, management information systems, or related field preferred
- Six or more years of experience in a client-server environment
- Experience working with appropriate complex systems administration, database administration, and landscape maintenance
- Experience working with company products and services
- Experience working with company and client documentation and storage procedures
- Experience working with complex system implementations and organizational processes
- Strong analytical and problem solving skills
- Good communication skills
- Good personal computer and business solutions software skills
- Ability to work independently and as part of a team
Position Title: Senior Technical Writer
Vacancy Number: ITLLC1014
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements:3 to 5 years' experience
Desired Start Date: April 1, 2012
Position Description
• Gathers, analyzes, and composes technical information required for preparation of security documentation, handbooks, manuals, training materials, guides, reports, etc.
• Translates technical information into clear, readable documents to be used by technical and non-technical personnel.
• Validates and verifies procedural data contained in existing documents and manuals.
• Composes, writes, and edits a variety IT documents.
• Ensures a central depository is maintained for IT operational documentation.
• Prepares technical reports and project related documentation including test instructions and associated procedures.
• Takes and transcribes meeting minutes for distribution to participants.
• Ensures content and links are up-to-date for operational policies, procedures, etc. on the agency's intranet.
Required Technical Skills
• Familiar with a variety of the IT field's concepts, practices, policies, and procedures.
• Demonstration of extensive experience in writing and editing technical documents that are of an operational nature.
• Knowledge and experience in working with a variety of tools for writing professional documents, such as manual, procedures, training, etc.
• Excellent verbal and written skills.
Required Experience
• 3 to 5 years' experience in at least two of the following:
• Technical writing
• Desktop publishing software
• Word processing, graphic, and spreadsheet packages in a microcomputer environment
• Developing hypertext or on-line help applications
• Structured documentation techniques or other industry-wide standards
• Experience with using MS Word, Excel, PowerPoint, HTML, and Adobe products.
Position Title: Senior SharePoint Administrator (SPA)
Vacancy Number: ITLLC1015
Security Clearance: Minimum Background Investigation (MBI)
Educational Requirements:
Desired Start Date: April 1, 2012
Position Description
• Assists and trains in-house resources in MOSS Administration, including work instructions and best practices documentation.
• Designs and deploys SharePoint sites.
• Performs day-to-day SharePoint system administration.
• Manage logging. This includes diagnostic logging, usage analysis processing, and information rights policy usage reports.
• Manages backup/restore and disaster recovery operations using SharePoint internal software-based backup functionality and scheduling. Use along with backup procedures for both SharePoint itself (IIS metabase) and the database servers where SharePoint resides.
• Responsible for the creation and implementation of a disaster recovery plan with offsite mirroring (or other DR/COOP methods).
• Maintains and optimizes search engine, responsible for designing content and data ingestion.
• Troubleshoots potential and reported problems related to database.
• Act as expert resource to other development team members.
• Participates in disaster recovery planning, testing and response.
• Ability to balance the management of multiple IT projects and tasks utilizing fundamental project management skills.
• Provides subject matter expertise, liaison, coordination, and support within the operations and project support cross-functional areas.
Required Technical Skills
• Current certifications:
• MCTS: Microsoft Windows SharePoint Services 3.0 – Configuration (Required);
• MCTS: Microsoft Office SharePoint Server 2007 (Required) or 2010 –(Desired, If no certification must attain within three (3) months of contract award).
• This individual shall be a qualified IT professional capable of working independently in debugging source programs and in recognizing hardware and/or software problems.
• Must possess substantial knowledge of software systems engineering encompassing all phases of the Systems Development Life Cycle (SDLC).
• Senior expert in SharePoint 2007 and knowledge of SharePoint version 2010
• Experience with Microsoft Office SharePoint Services (MOSS) 2007.
• Experience as a .NET SharePoint Developer.
• Experience with AD integration and security related functions.
• Experience supporting SQL Server 2005/2008 and later, IIS 6.0/7.0 and later, Active Directory, Windows Workflow Foundation, Server Farm Design Concepts, and Windows networking principals.
• Ability to deploy and configure SharePoint sites including; creating and managing web applications and site collections, and enabling end user access
• Ability to deploy and administer workflows.
• Skilled with MOSS 2007 Workflow and integration with InfoPath
• Ability to review, consult and improve upon the existing production architecture and complex business applications.
• Strong written and verbal communication skills.
• Strong collaborative customer service skills.
• Excellent troubleshooting and problem resolution skills.
• Demonstrated critical thinking, trouble shooting, and strategic vision.
• Self-starter and able to complete tasks with minimal instruction and supervision
• Ability to balance the management of multiple IT projects and tasks utilizing fundamental project management skills.
• Proven ability to organize and document standard operating procedures (SOPs).
Required Experience
• Three (3)+ years of experience designing, deploying, administering, managing and fine tuning MS SharePoint 2007 and MOSS
• Three (3)+ years of work experience as a Database Administrator supporting MSSQL Server versions 2005 and later
• Two (2)+ years of recent continuous experience supporting various components of a Federal/Government General Support System (GSS) computer network or similar experience in the private sector
• Knowledge of one or more of the following computer languages is desired (C#, VB.NET, ADO.NET, DHTML, CSS, JavaScript, ASP.NET, AJAX, and XML)
Position Title: Program Manager
Vacancy Number: ITLLC1016
Security Clearance: None
Educational Requirements:Bachelor's Degree, Master's preferred
Desired Start Date: May 1, 2012
Position Description
Infinity Technology, LLC is seeking a motivated individual for a Program Management position. The program will support a United States Government customer and programmatic aspects of their acquisition program. The Program Manager will be responsible for managing a staff of more than 50 professionals in three separate CONUS locations. The position is located in the Northern Virginia area. The contract provides Subject Matter Expertise in Acquisition, Program and Contract Management to our customer. This position requires an individual with the ability to plan, direct, coordinate and supervises activities of personnel involved in technical support of programs including, reviewing and evaluating all work performed; providing technical direction; establishing project schedules; and developing acquisition strategies.
Required Technical Skills
• Demonstrated ability to manage large geographically separated programs
• Demonstrated record of managing people, including hiring, termination, mentoring, and administration
• Demonstrated understanding of program management, including initiating, planning, executing, monitoring and closing.
• Be able to communicate effectively both orally and in writing with the customer and represent senior management as required
Required Experience
• United States Citizen
• Bachelor's degree (a master's degree is preferred) in business, economics, engineering, mathematics, computer science or a related field
• At least ten years of management experience
• At least two years of contract management
• Current PMP certification from the PMI or DAU Level 3 in Program Management